Refund and Returns Policy

Overview

SBEDGE® gladly offers a full refund to customers who return products within 30 days of the purchase date.  Product must be unopened and with the seal intact. Customer is responsible for the cost of return shipping.

Please carefully review our return/refund policy below. If you have any questions please contact customerservice@sb-edge.com.

Return/Return Policy

• What products can be returned for a refund?

  • New products that are unopened and with the seal intact can be sent back for a refund.

  • Damaged or defective products that have a damaged seal or contain a large amount of broken capsules can be sent back for a refund. Bottle must be returned and the company contacted.

• How do I initiate a return for a new product?

  • Call us at (712) 722-4694 or email customerservice@sb-edge.com

• How do I initiate a return or exchange for a damaged or defective product?

  • Please email your order number, a description and photo(s) of the fault to customerservice@sb-edge.com.

• What products can be exchanged?

  • Damaged or defective products that have a damaged seal or contain a large amount of broken capsules can be sent back for an exchange. Bottle should be discarded and the company contacted.

• How long are products eligible for return or exchange?

  • 30 days

• In what condition can products be returned?

  • Original condition; Unopened and with the seal intact.

• How many days do I have to return a product?

  • 30 days from company contacting them.

• How many business days does it take to process a refund?

  • Up to 10 business days upon receipt of returned item

• How is money refunded?

  • Refunds will be issued back to the original form of payment.

• Who is responsible for return shipping charges?

  • The customer